507 Reviews Found
Business Response
Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
The service department are very helpful and do an excellent job of making sure customers like myself feel comfortable bringing our vehicles to their dealership for great quality service.
Demond L.
MARRERO
Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call.
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Business Response
5-star customer service is always our number one goal, and we're so happy to hear you had a great experience! Please let us know if there's anything else we can do for you.
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Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call.
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Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! If you have any further questions, please don't hesitate to reach out!
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Business Response
Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
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Confirmed Service Customer
Very professional with courtesy and promptness also thorough. Thank you because I was a hurricane evacuee from another city and Needed -service. Keep up the good work
David H.
LAKE CHARLES
Business Response
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
I always feel welcomed, the dealership is always clean and neat, and the service staff has been honest
Mack R.
HARVEY
Business Response
Hello, we are glad we could help! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
I made an appointment for warranty work and recall work. I confirm with the person on the phone the items I requested were covered. My vehicle was promptly repaired and I was notified. When I arrived, I was told I owed $110. I disputed the claim and informed the service tech I was told the work done was covered. He quickly shifted to blaming the individuals making the appointments whom he said was in Texas and often screwed up. He consulted with the manager and removed most of the charges but would not eliminate the new wiper blades they had installed. Attendant was very apologetic but what should have take 5 minutes took me 15 or more and the unexpected charges were disconcerting.
Dale B.
BELLECHASE
Business Response
We sincerely appreciate your feedback. We value your business and we will review your comments with our team. Please don't hesitate to call us if you'd like to discuss your feedback in greater detail.
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Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Thank you again for choosing Bohn Buick GMC and we hope to see you again.
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Confirmed Service Customer
Vehicles air condition was repaired in less than a day.
Ernest B.
GRETNA
Business Response
Hi, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!
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Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!
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Confirmed Sales Customer
Daryl and the entire team were extremely helpful and enjoyable to work with. We thank everyone so much for making us feel comfortable with such a big decision. We are in love with our new Buick!
Kara E.
NEW ORLEANS
Business Response
Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hello, we are glad we could help! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Sales Customer
Very attentive to what we were looking for . Julian was great. No rush or pressure to get us to commit. Great experience !
Alan M.
LULING
Business Response
Our team works hard to make sure every guest feels confident in the customer service they received. We are happy to hear that you enjoyed your visit! We're here to help, so please let us know if there's anything else we can do for you.
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Confirmed Service Customer
Very professional, and Cousteau with there customers, and shows concern about their customers problems.
Hugh W.
MARRERO
Business Response
Hello, we really appreciate your feedback! Thanks for taking the time to leave a review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
EVERYONE WAS COOPERATIVE AND HELPFUL, ESPECIALLY THE MECHANIC WHO DIAGNOSED A PROBLEM WITH MY BRAKE VACUUM PROBLEM IMMEDIATELY.
Deborah A.
GRETNA
Business Response
We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us. Take care!
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Confirmed Service Customer
not a good experience, no one called to tell me my vehicle was ready to be picked up
Crystal C.
MARRERO
Business Response
Hi, we're disappointed to hear of the negative experience you had at our location. Please contact us at (504) 347-4070 when you have an opportunity, and we will be more than happy to try and turn your experience around.
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Confirmed Sales Customer
Very friendly atmosphere with staff eager to work with you and your needs. Also put no pressure on you when making a decision
Matthew L.
TERRYTOWN
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Business Response
Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!