455 Reviews Found
Confirmed Service Customer
service is horrible no one has a clue what they are doing over there
Crystal C.
MARRERO
Business Response
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one.
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Confirmed Service Customer
Took a little longer than I thought it would for oil change and tire rotation, but I was still happy with the service.
William H.
GRETNA
Business Response
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one.
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Confirmed Service Customer
Once again I had to contact them to get an update on my vehicle in addition my belongings in my console was scattered around in my vehicle including on the floorboard.
Norman T.
HARVEY
Business Response
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one.
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Confirmed Sales Customer
I have questions after my purchase and they are not responding to my emails.
Margaret P.
BELLE CHASSE
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Confirmed Service Customer
Service department kept me well informed of the day to day status of my vehicle
Denise A.
MARRERO
Business Response
We appreciate you taking the time to leave us this excellent star rating! We look forward to working with you again in the future.
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Business Response
We appreciate you taking the time to leave us this excellent star rating! We look forward to working with you again in the future.
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Business Response
Hello, we are glad we could help! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Everyone was professional and helped me out with problems on my vehicle that I didn't know abt
Corey J.
TERRYTOWN
Business Response
We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.
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Confirmed Service Customer
Exceptional service and the service advisors John and Brittany were most helpful.
Cynthia B.
MARRERO
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!
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Confirmed Sales Customer
This young man Juilian reached out to me the day after I requested information on the website. He assisted me to select the vehicle of my choice as well as give me all the amenities on the vehicle. He followed up and responded to all my question. Because of his EXCELLENT customer service, I decided to purchase my new GMC Ram with Bohm. .
Genel Y.
WESTWEGO
Business Response
Thanks for highlighting a staff member that helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again for taking the time to let us know how we did. Have an awesome day!
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Business Response
Hi there! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Service dept was awesome. John the Service advisor checked in to let me know how the suv was coming along. Phil the manager was also checking to make sure I was ok and that the suv was being worked on. Great customer service. Great Bohn GMC Dealership! Thank you!
Ann W.
METAIRIE
Business Response
Customer satisfaction is our #1 priority, and it's wonderful to hear you enjoyed working with our team. Please don't hesitate to give us a call with any further questions you may have. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Beginning of the purchase process through getting our vehicle serviced the customer service professionalism we've experienced has been outstanding.
Joseph B.
GRETNA
Business Response
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
The service department was able to search for the on going problem I was having, and corrected it, GREAT SERVICE DEPARTMENT!
Darryl E.
NEW ORLEANS
Business Response
We appreciate you taking a moment to leave us this wonderful feedback! The safety and satisfaction of our customers is our highest priority, and we're happy to learn you felt comfortable during the entire transaction. Let us know if there's anything else we can do for you; be it service or sales. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
Sales man (Jonathan) was very professional and courteous and not pushy about making the sale.
Larry M.
BELLE CHASSE
Business Response
Hello, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Staff is very friendly and courteous. They are working hard to resolve my ongoing transmission issue.
Derek B.
TERRYTOWN
Business Response
Thank you for taking the time to share your experience with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future
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Confirmed Service Customer
I was very dissappointed at the lack of concern for my husband's health by your company. I was told before he came to your business that every employee would be wearing a mask. We have been socially isolated since March 6th because of the risk of getting it. We are both seniors and are high risk. After many emails from your company, telling me it was time to bring in the vehicle for recall and oil change, I contacted you and your company assured me all would be wearing masks. The very first person my husband was in contact with was service advisor, John Daigle, and at no time was he wearing a mask during his visit. Because of this, my husband and I are now socially isolating from each other, because of high risk to both. We trusted you when you assured us it was safe and all would wear masks. It sickens me to know you put us at risk now and many others who will come in contact with your employees who do not respect the health of others. Cathleen Nertavich
Michael N.
BELLE CHASSE
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. I look forward to speaking with you.
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Confirmed Service Customer
I had a rocky start with bohn brothers on the purchase of my 2019 canyon. There has been more issues than I would like to of had with parts malfunctioning. But with that said the service department and service manager have done a great job on addressing these issues. If it wasn���t for their good work I would be a pretty sour customer.
Daniel N.
GRETNA
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
We appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Service advisor aren���t friendly fees are too expensive diagnostic fees. Work that was performed at the dealership service dept. your charge this excessive diagnostic fee.. When it���s covered warrant work that dealership work on..
Chavelle A.
SAINT BERNARD
Business Response
Here at Bohn Buick GMC, we strive for excellence, and are disappointed to hear that you received anything less. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Bohn Buick GMC (504) 347-4070