I have been bringing my car to your service for quite a while. In the past 12 months I have spent $4800 on repairs. Some of which may have been unnecessary if proper diagnostics had need done. I am very disappointed. I have been looking for new vehicles but will likely not choose to buy from Bohn for my next vehicle.
The service staff was very kind and courteous. In fact, shortly after I arrived, I got a phone call regarding a family emergency and John was kind enough to get me into a loaner right away so I could get to West Jefferson hospital. The only problem I had was trying to convey they problem with the bluetooth/intellilink to the technicians. I'm sure I was not describing it correctly for them to understand. Once we got on the same wavelength, they got it fixed.
Stephanie- thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
Jason, we love hearing feedback from our customers and are glad that your visit went so well! We pride ourselves on providing top of the line customer service and love knowing that we've succeeded in this effort. Please feel free to contact us if you have any questions. Thanks again!