559 Reviews Found
Confirmed Service Customer
Technicians aren’t up to professional standards. 129$ diagnose for my vehicle was suppose to be used toward my vehicle repair but wasn’t.
Katherine S.
MARRERO
Business Response
Katherine, we would like to extend our most sincere apologies for the experience that you had at our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
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Confirmed Service Customer
Had a very pleasant experience bring my truck to be serviced
Bobbie W.
GRETNA
Business Response
Bobbie, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Bohn Buick GMC. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
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Confirmed Service Customer
I was dealing with a service situation on my 1998 Cadillac Deville. (Old cars can be tough to service). Both service manager Phil Rehage and general manager Joey Hogh were very helpful in offering a solution. Thank you.
Marielle S.
GRETNA
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Sales Customer
Great experience, I will recommend all my friends and relatives looking to buy to go see Sandy Cox at Bohn Buick GMC, great job.
Lorraine M.
WESTWEGO
Business Response
Lorraine, our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Bohn Buick GMC service team would like to thank you for coming in and we hope to see you again in the near future.
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Confirmed Service Customer
Ever experience I had in service has been pleasant quick Efficient. The service staff is friendly and informative.
Ron H.
NEW ORLEANS
Business Response
Glad you had a great experience!
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Confirmed Service Customer
Very easy to make appointment Waiting area very accomodating Service was good, staff very friendly Very informative about service reccomendations
Vickie C.
BELLE CHASSE
Business Response
Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Confirmed Service Customer
Service staff is always awesome. Thank you.
Clifford D.
NEW ORLEANS
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Confirmed Service Customer
Everything went smoothly, car was completed ahead of schedule.
Virgin P.
WESTWEGO
Business Response
Virgin, thank you for taking the time to write about your experience at our dealership. All of us at Bohn Buick GMC pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Confirmed Sales Customer
Shack my Sales Representative was knowledgeable, courteous, and did not pressure me
William J.
HARVEY
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Eric and John handled my appointment very promptly and kept me informed of the progress, both we very professional. Enjoyed having them as my service advisor.
Lester R.
MARRERO
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Business Response
Glad you had a great experience!
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Business Response
Glad you had a great experience!
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Confirmed Service Customer
Excellent service and I would recommend them on your next purchase... thanks my friends
Aaron S.
MARRERO
Business Response
Aaron, we appreciate your kind words. The entire team at Bohn Buick GMC thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
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Confirmed Service Customer
I was able to bring my car in immediately. Service kept me updated on the progress and car was ready when they promised. Great Service!
Denise A.
MARRERO
Business Response
Denise, we appreciate your kind words. The entire team at Bohn Buick GMC thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
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Confirmed Sales Customer
Danny and Sandy are a Dream Team to work with. They made this entire Experience Worth while. I thought I had super unrealistic expectations and didn’t know if I could get what I wanted but I got what I wanted and MORE. They made my dream a reality! They are awesome! I will be recommending everyone to to in and ask for them! I love my new terrain!
Emalee E.
GRETNA
Business Response
Hi Emalee, thank you so much for your positive comments about Bohn Buick GMC! We sincerely value your business and look forward to your next visit!
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Business Response
Seyedeh, thank you for taking the time to write about your experience at our dealership. All of us at Bohn Buick GMC pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Confirmed Service Customer
On a scale of 1 to 10, my experience was a 9. I enjoyed the coffee, atmosphere, and most importantly was treated with respect.
Angela C.
MARRERO
Business Response
Hello, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
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Confirmed Service Customer
Brought car in at 1:00 P.M. on Monday and didn’t get it back until 3:50 P.M. on Tuesday! I was given a car to use but it shouldn’t take that long to replace a battery and replace 4 tires!!
Joseph S.
LULING
Business Response
Your satisfaction is very important to us, so please call us so that we can work to make amends. We look forward to hearing from you.
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Confirmed Service Customer
Arrived timely. Technician available promptly. All needs explained and addressed.
Patrick L.
HARVEY
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
The service provider (John) provide me with all necessary information.
Charles R.
NEW ORLEANS
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!