551 Reviews Found
Confirmed Service Customer
Brittany, our service adviser was very helpful. We were very satisfied.
Paul A.
GRETNA
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We can't wait to see you again, have a great day.
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Confirmed Service Customer
I've been having my vehicles serviced there for over 10 years. This was first visit since the COVID-19 pandemic began. Had a part ordered prior to COVID but was unable to return due to CDC guidelines and state lockdown. Contacted dealership once we entered phase 2, spoke with Zach who was very helpful in advising me in passing back through with the vehicle to get current mileage verification in order to get part reordered. Part came in the next day and made arrangements to get vehicle to dealership that evening. Vehicle was ready first thing in the morning on expected day of job completion with no issues. Very pleased overall.
Murray A.
BELLE CHASSE
Business Response
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
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Confirmed Service Customer
Brittany is a Superstar! Very personable and guest orientated!
Raymond T.
NEW ORLEANS
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!
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Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Upon my entrance into the service administration area, there were 4 workers who looked at me as I walked in and I made eye contact with all 4 to see who was going to inquire about my visit. For about 30 seconds there was silence. To give them the benefit of the doubt, I assumed they were debating who was going to start my transaction. Zack was immediately helpful. He retrieved my information from the data and saw that I had a scheduled appointment. He stayed in touch with me, informing me of all the services my vehicle needs.
Dale B.
NEW ORLEANS
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!
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Business Response
Hi, we are so happy to read such a great review about Bohn Buick GMC! If you have any further questions, please don't hesitate to reach out!
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bohn Buick GMC. If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
The service department was able to get me right in for service. Not being from New Orleans and being stuck in a jam they really helped me out. I would tell everyone I know in the area to go there if they need a new car or service. The other local Chevy dealership told me they couldn���t see my truck until Friday which was 4 days away. The only reason I went there is they was closest when I first had trouble with my truck. I wouldn���t never go there or recommend that place. However thank you for the speedy service and getting me back on the road again.
Jay W.
PENSACOLA
Business Response
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Drop off at 2:00 pm for a front brake job and it was ready by 4:00pm
Mary D.
MARRERO
Business Response
Hello, we are glad we could help! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Hello to all,i would like to say that i do like my gmc sierra truck and wish i could upgrade to the 2020 version that i really like but that is not my concern at this time, so i been thinking about rather i should or even want to reply to this email but i received a 2nd email and i said what the heck, some times it the little things that can trigger a negative thought and for me this time was a simple phone call at the end of the day the i did not get that triggered that negative thought and if i didn't call i would be really upset to a point that i don't know what i would do in the future when i'm looking for another truck, "I'm not a Ford person" never will be. I want to have a positive mindset when i leave my dealership and when i recommended your name to my friends and family. Sorry for the lack of punctuations. You did not lose a customer yet.
Allen G.
HARVEY
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
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Business Response
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Great job, in and out quickly and professionally. Thank all of Bohn folks.
Richard D.
DESTREHAN
Business Response
We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
Working with Darryl and Sandy was very pleasant. Darryl spent a great deal of time to try to find the best vehicle for me at the right price and took the time to explain my options and what things cost. Sandy was very knowledgeable regarding the features of the vehicle. Upon completion of the process I feel GREAT about my purchase!
Jerry S.
NEW ORLEANS
Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! Thank you again for choosing Bohn Buick GMC and we hope to see you again.
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bohn Buick GMC.
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Confirmed Service Customer
I had an urgent matter with my vehicle and they fit me in that day. Problem was resolved.
Carla S.
LULING
Business Response
Hi there, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Tell, them going be waiting for the vehicle, then after 1 hour come tell me the part not in.
Steven S.
WESTWEGO
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
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Confirmed Service Customer
Service was great John was very caring as usually. The only problem is my service was completed on Thursday to replace a door handle and Friday it broke again.
Leon T.
BRAITHWAITE
Business Response
Thank you for your feedback - please reach out to us directly so that we may address your concerns regarding your door handle.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bohn Buick GMC and we hope to see you again soon!